FAQ

COVID 19 Issues:

Q: Can I travel to the islands?
A: Travel to the Islands is now permitted, but due to Covid-19 CalMac have only 20% capacity. Booking is also based on a rolling 14 day window with Pre-booked and Essential travel being given priority.

Q: What happens if we go into Lockdown again after opening up?
A: If you have booked or are thinking of booking in the future, then if the Government issues a lockdown order again we will offer you the option of either a full refund or reschedule to a later date.

General:

Q: Where can you book ferry tickets?
A: Book online at the Caledonian MacBrayne website. www.calmac.co.uk

Q: Can I bring my dog?
A: Yes, but please refer to our terms and conditions

Q: Are any shops open on a Sunday?
A: Generally No, however Engebrets Garage (Stornoway) is open part of the day for basic supplies.

Q: Where can I find the Terms and Conditions
A: These can be found here